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<item><title>Organisational memory: keeping knowledge in the company when the AI tool changes</title><link>https://www.enter20.com/en/blog/organisational-memory-keep-knowledge-when-changing-ai-tools/</link><guid isPermaLink="true">https://www.enter20.com/en/blog/organisational-memory-keep-knowledge-when-changing-ai-tools/</guid><pubDate>Mon, 09 Nov 2026 08:00:00 GMT</pubDate><category>Knowledge and context for AI</category><description>Every new joiner and every change of tool means explaining all over again how the organisation works. If that knowledge were curated as the organisation's own cards, in plain text with sources, an owner, a version and a review date, any AI assistant could use it and the organisation could take it along when it changes vendor. The hard part is not the format. It is resolving contradictions between documents, deciding who approves each card and withdrawing from use anything that has expired or depends on a source that has changed.</description></item>
<item><title>Working with AI assistants without losing the thread: rules and memory in the repository</title><link>https://www.enter20.com/en/blog/working-with-ai-assistants-rules-memory-in-repository/</link><guid isPermaLink="true">https://www.enter20.com/en/blog/working-with-ai-assistants-rules-memory-in-repository/</guid><pubDate>Fri, 23 Oct 2026 08:00:00 GMT</pubDate><category>Working method with AI</category><description>An AI assistant that writes code is only as reliable as the context it receives. If the project's rules and status live in the repository, versioned alongside the code, any assistant or person can start where the previous one left off, and every change leaves a trail. The method fits in a handful of files: a document of binding rules, a lightweight memory folder, three session prompts (start, close and handover) and a guard that runs before every commit.</description></item>
<item><title>Layered security for small internal tools: identity at the edge and failing closed</title><link>https://www.enter20.com/en/blog/layered-security-internal-tools-identity-at-edge-fail-closed/</link><guid isPermaLink="true">https://www.enter20.com/en/blog/layered-security-internal-tools-identity-at-edge-fail-closed/</guid><pubDate>Tue, 06 Oct 2026 08:00:00 GMT</pubDate><category>Security of internal tools</category><description>No security layer should be trusted on its own. If one fails or is misconfigured, the next one must still block the way. For a small internal tool, that means identity before anything can be reached, a service that re-checks the session on every request, and data with its own permissions. The most useful principle is to fail closed: if configuration is missing, the service serves nothing. A visible error is preferable to a tool left open without anyone knowing.</description></item>
<item><title>From PDF to reviewed data: fingerprint, evidence and review queue</title><link>https://www.enter20.com/en/blog/from-pdf-to-reviewed-data-fingerprint-evidence-review-queue/</link><guid isPermaLink="true">https://www.enter20.com/en/blog/from-pdf-to-reviewed-data-fingerprint-evidence-review-queue/</guid><pubDate>Fri, 18 Sep 2026 08:00:00 GMT</pubDate><category>Document automation</category><description>A reliable document workflow does not start with the model that reads the PDF. It starts by identifying each document with a fingerprint, keeping the original untouched, storing alongside each extracted data point the evidence of where it came from and letting a person approve what matters. With those four pieces in place, it makes no difference whether extraction is done by rules, OCR or a language model: the result can be checked, corrected and explained.</description></item>
<item><title>A backup is only as good as its restore</title><link>https://www.enter20.com/en/blog/backup-only-as-good-as-its-restore/</link><guid isPermaLink="true">https://www.enter20.com/en/blog/backup-only-as-good-as-its-restore/</guid><pubDate>Mon, 31 Aug 2026 08:00:00 GMT</pubDate><category>IT continuity and operations</category><description>A backup is not verified by reading its log, but by restoring it. Some backups are reported as fine by the system for months and then, when the moment comes, cannot take you back to the point you need. Continuity is built in layers: a fast local backup, a backup that a central machine ‘pulls’ and that the machine being backed up cannot delete, and an off-site backup with a restricted key. And a test restore in the calendar.</description></item>
<item><title>Permissions live in the database, not on the screen</title><link>https://www.enter20.com/en/blog/permissions-live-in-the-database-not-the-screen/</link><guid isPermaLink="true">https://www.enter20.com/en/blog/permissions-live-in-the-database-not-the-screen/</guid><pubDate>Thu, 13 Aug 2026 08:00:00 GMT</pubDate><category>Internal tools and permissions</category><description>An access rule that exists only in the interface is a suggestion. If someone calls the API directly, opens another screen or a bug lets a query through, the rule disappears. The rules that matter must be enforced in the database. The same applies to validations and auditing: ensuring that a person cannot be allocated at 120%, that an old clock-in record cannot be edited or that every change leaves a trace are guarantees best applied where the data lives.</description></item>
<item><title>AI proposes, a person decides: how to inventory AI use across your tools</title><link>https://www.enter20.com/en/blog/ai-proposes-a-person-decides-inventory-ai-use/</link><guid isPermaLink="true">https://www.enter20.com/en/blog/ai-proposes-a-person-decides-inventory-ai-use/</guid><pubDate>Sun, 26 Jul 2026 08:00:00 GMT</pubDate><category>AI governance</category><description>Governing AI in a small organisation does not require a committee or a fifty-page document. It requires an honest table: for each tool, what the AI does, what it never does, where it runs and which person reviews what it proposes. That table clarifies more than any generic policy. It shows that in some tools the AI only transcribes, in others it prepares a record that someone validates and in others, deliberately, there is no AI.</description></item>
<item><title>From cost savings to irrelevance: the danger of automating without redesigning your processes</title><link>https://www.enter20.com/en/blog/danger-of-automating-without-redesigning-processes/</link><guid isPermaLink="true">https://www.enter20.com/en/blog/danger-of-automating-without-redesigning-processes/</guid><pubDate>Wed, 08 Jul 2026 08:00:00 GMT</pubDate><category>Technology adoption and processes</category><description>In small organisations, foundations and SMEs, using advanced tools to do faster what is already done manually simply moves the original disorder onto a faster digital platform. Building the strategy around cheap execution of common tasks creates a silent problem: the complete loss of differentiation and of real value in how the organisation is managed.</description></item>
<item><title>Why AI projects fail when the data model is not understood</title><link>https://www.enter20.com/en/blog/why-ai-projects-fail-without-understanding-data-model/</link><guid isPermaLink="true">https://www.enter20.com/en/blog/why-ai-projects-fail-without-understanding-data-model/</guid><pubDate>Tue, 23 Jun 2026 08:00:00 GMT</pubDate><category>AI and the data model</category><description>An AI project fails when the model is expected to settle decisions the organisation has not yet defined: what each entity is, who may see it, which data item is the official source and which indicator counts as valid. Before automating, it is worth mapping out the operating model: people, projects, documents, statuses, roles, permissions, reporting outputs and exceptions. That map reduces risk and gives the AI a verifiable foundation to work on.</description></item>
<item><title>From Excel chaos to useful indicators for foundations and SMEs</title><link>https://www.enter20.com/en/blog/from-excel-chaos-to-useful-indicators/</link><guid isPermaLink="true">https://www.enter20.com/en/blog/from-excel-chaos-to-useful-indicators/</guid><pubDate>Tue, 24 Mar 2026 08:00:00 GMT</pubDate><category>Indicators and reporting</category><description>Moving from Excel to useful indicators does not start with buying a dashboard. It starts with agreeing definitions, official sources, who is responsible for updates and rules for correcting errors. A spreadsheet can be a good tool if it is part of a clear system. It becomes fragile when it serves as database, application, report, historical archive and permissions control all at once.</description></item>
<item><title>What an AI adoption diagnostic should include before you buy tools</title><link>https://www.enter20.com/en/blog/what-ai-adoption-diagnostic-should-include-before-buying-tools/</link><guid isPermaLink="true">https://www.enter20.com/en/blog/what-ai-adoption-diagnostic-should-include-before-buying-tools/</guid><pubDate>Thu, 18 Dec 2025 08:00:00 GMT</pubDate><category>AI diagnostic</category><description>An AI adoption diagnostic should review processes, data, documents, permissions, risks, in-house skills, vendors and success metrics before any tools are bought. The aim is not to decide whether the organisation will use AI, but where it can use it usefully, under control and in proportion. Some opportunities will be technical, others will be organisational and others will have to wait.</description></item>
<item><title>How to use AI safely in organisations that handle sensitive documents</title><link>https://www.enter20.com/en/blog/using-ai-safely-with-sensitive-documents/</link><guid isPermaLink="true">https://www.enter20.com/en/blog/using-ai-safely-with-sensitive-documents/</guid><pubDate>Fri, 19 Sep 2025 08:00:00 GMT</pubDate><category>Safe AI and documents</category><description>Using AI with sensitive documents requires classifying documents, minimising the data sent, reviewing contracts, recording decisions, keeping human review in place and choosing local or controlled processing when the risk is high. The question is not only whether an AI tool is powerful. The question is what data it receives, where that data is processed, who has access, how long it is kept, how it is audited and which human decision depends on the output.</description></item>
<item><title>Dashboards are not the starting point: they are the visible part of the data system</title><link>https://www.enter20.com/en/blog/dashboards-are-the-visible-part-of-the-data-system/</link><guid isPermaLink="true">https://www.enter20.com/en/blog/dashboards-are-the-visible-part-of-the-data-system/</guid><pubDate>Fri, 20 Jun 2025 08:00:00 GMT</pubDate><category>Dashboards and the data system</category><description>A dashboard does not fix a data system. It displays it. If the sources, definitions and responsibilities are weak, the dashboard simply makes that fragility visible with better design. The important part usually sits before the screen: what is captured, who validates it, when it is updated, how it is corrected, what permissions exist and what decisions will be made with each indicator.</description></item>
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