# Management cockpit

> Cross-department matters with an owner, a next step and a committed date. Each area sees its own.

- URL: https://www.enter20.com/en/lab/cockpit/
- Español: https://www.enter20.com/laboratorio/cockpit/
- enter 2.0 — Practical AI, governed data, dashboards, automation and information systems for organisations that need to make better decisions.

Cross-department matters with an owner, a next step and a committed date. Each area sees its own.

- Production: In daily use by the management team of a service centre since September 2026, in a pilot phase.
- Fictional data: Everything you see in the demos is fictional: the company «Alisio», the people, the amounts and the documents. Nothing leaves your browser.

## For management

### The problem

Matters that cut across areas get lost among emails, WhatsApp and meetings. Nobody knows who has the ball or when it is due.

### What it does

- Every matter has a lead area, an owner and someone in charge of the next step.
- «Hoy» (today), «Mis responsabilidades» (my responsibilities), «Con novedades» (with updates) and «Pendientes de área» (pending for the area) views.
- When the next step is assigned, the status changes by itself and an automatic comment is recorded.
- To close a matter you have to write down what was learnt.
- Follow-up email drafted with the full history of the case.

### What you gain

- Shorter meetings: you go through the list, not each person's memory.
- Commitments with a date and an owner, visible to management.
- Each department sees only what affects it.

### Try this

- Switch person at the top (Gerencia, Mantenimiento…) and see how what is visible changes.
- Open a matter and assign the next step to another area.
- Try to close it without writing down the lesson learnt.
- Generate the follow-up email.

## For IT leadership

### How it is built

- React + managed PostgreSQL (Supabase) + a Cloudflare Worker for the assets and for sending authenticated email.
- Passwordless access with a 6-digit code sent by email.

### Security

- Privacy through Row Level Security: each area only «sees that it exists» for what it shares; management sees everything.
- Writes only through functions with version control (optimistic concurrency): nobody overwrites someone else's change.
- Full audit trail and automatic comment in the same transaction.

### Operations

- Mandatory backup before every migration.
- User manual built into the application itself.