The problem
Matters that cut across areas get lost among emails, WhatsApp and meetings. Nobody knows who has the ball or when it is due.
Lab · Coordination and decisions
Management cockpit
Cross-department matters with an owner, a next step and a committed date. Each area sees its own.
Production In daily use by the management team of a service centre since September 2026, in a pilot phase.
Reading for
Fictional data Everything you see in the demos is fictional: the company «Alisio», the people, the amounts and the documents. Nothing leaves your browser. The interactive demos keep their interface in Spanish, as built.
For management
What it does
- Every matter has a lead area, an owner and someone in charge of the next step.
- «Hoy» (today), «Mis responsabilidades» (my responsibilities), «Con novedades» (with updates) and «Pendientes de área» (pending for the area) views.
- When the next step is assigned, the status changes by itself and an automatic comment is recorded.
- To close a matter you have to write down what was learnt.
- Follow-up email drafted with the full history of the case.
What you gain
- Shorter meetings: you go through the list, not each person's memory.
- Commitments with a date and an owner, visible to management.
- Each department sees only what affects it.
Try this
- Switch person at the top (Gerencia, Mantenimiento…) and see how what is visible changes.
- Open a matter and assign the next step to another area.
- Try to close it without writing down the lesson learnt.
- Generate the follow-up email.
For IT leadership
How it is built
- React + managed PostgreSQL (Supabase) + a Cloudflare Worker for the assets and for sending authenticated email.
- Passwordless access with a 6-digit code sent by email.
Security
- Privacy through Row Level Security: each area only «sees that it exists» for what it shares; management sees everything.
- Writes only through functions with version control (optimistic concurrency): nobody overwrites someone else's change.
- Full audit trail and automatic comment in the same transaction.
Operations
- Mandatory backup before every migration.
- User manual built into the application itself.
Built for the management of a service centre with several business areas.
Request a demonstration
This Lab is a selection. The full catalogue, with guided walkthroughs for management and IT leadership, is shown in a private demonstration.